Mission Statement & Core Values

“LEADING YOU BEYOND BASICS” …healthOne Physiotherapy & Hand Clinic is dedicated to providing advanced assessment and treatment techniques to address musculoskeletal dysfunction. We utilize an individualized, multidisciplinary and multimodal approach to your care to achieve maximum function, client-centered goals and optimal health.

Our logo symbolizes the multiple facets and inherent complexity of the human body. The sum of the parts that work as a whole to propel us forward in life. Blue is the colour of healing, while the single orange segment symbolizes ‘thinking outside the box’ – a principle we feel is vital in today’s healthcare delivery. healthOne is much more than your conventional physiotherapy clinic – providing services that truly exceed expectations.

Core Values:

Treating You Like Family…

The advice all clients want to hear is “what would you do for your mother or father?”. That’s how we approach our treatment plans – giving you the same advice and professional attention that we would give to our family and friends. Cause you’re part of the family now.

Go Green…

Striving to reduce our impact on the environment by reducing paper in our operations, minimize energy waste and recycling all possible materials.

Laugh – it’s Good Medicine…

There’s always a light-hearted atmosphere in our clinic. Jokes and good humour welcomed. We’ll get the job done but with a smile and some chuckles along the way.

Professional Development…

Maintaining a high standard of care requires all staff & therapists to be informed on the best evidence in the research literature. This leads to effective treatment for our clients and efficient operations in business. We will support all therapists, staff and partners to engage in professional development activities.

Clients First…

We’re here for you – so you’re the top priority. Our commitment is to making sure our clients and stakeholders needs are not only met but surpassed. We’re striving to get it right the first time but feel free to let us know if there’s anything else we can do. Formal quality assurance programs are an essential part of our operations – feedback encouraged!

Privacy Protected…

Confidentiality is assured. We want you to feel comfortable at all times in your interactions with our clinic. Privacy is not only important to us – it’s the law. Your personal information and records are always kept in a secure and confidential manner.